FAQs

 

  • How long are shipping times?

Standard shipping times are typically 3-5 business days (excluding holidays) but subject to change depending on the weather and or any delays with the shipping provider.  

Product/s ordered after 03:00 PM EST will be shipped the following business  day. 

  • What’s your return policy? 

All sales are final. We do not accept returns or exchanges. 

  • Can I cancel my order?

Once an order is placed, we are unable to modify or cancel your WAPPACK order. We apologize for any inconvenience this may cause you. 

  • What happens if I receive the wrong item?

          Please use this link  to reach out and provide a full description of the incident. 

  • Do you ship  internationally?

 Currently, we're shipping exclusively within the USA*. But we're eager to take our      products international and would love your input on where to head next. Tell us your top international shipping destination, and if it lines up with our plans, you'll be the first to know. Keen on being part of our global expansion? Sign up HERE to get updates on our future shipping locations.